With over 10 years of providing genuine and exceptional customer service, I am committed to the customer’s experience and ensuring that they feel understood and genuinely appreciated. Great customer service can make a truly positive impact for both the company and customers, I strive for that win-win situation to problem-solving.
I design and build custom sites, including custom WordPress themes and sites. I have a solid understanding of HTML, CSS, SASS, Git, WordPress, Photoshop, and Illustrator. I also have a great foundational understanding of PHP, Javascript, jQuery, and InDesign. I am forever learning.
I'm currently looking for a remote customer support or technical support role. I'd like to apply my experience in both customer service and web development, while continuing to learn and expand my skills. I am a level-headed, positive-minded, self-motivated, and resourceful person.